Privacy Policy | Crown Chimney Pros
(833) 652-9429

Privacy Policy

Last updated: June 3, 2026

Crown Chimney Pros LLC ("Crown Chimney Pros," "we," "us," or "our") operates the website chimneyprosservices.com (the "Site") and provides chimney and fireplace services. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or contacting us, you agree to the practices described below.

1. Information We Collect

Our Site does not require you to fill out a form to contact us — the primary way to reach us is by phone. We collect personal information in the following ways:

  • Information you give us directly. When you call us or otherwise contact us, you may provide your name, phone number, property address, and details about the service you need.
  • Call records. If you call the phone number listed on our Site, our telephone provider may log your phone number and call details so we can return your call and provide service.
  • Information collected automatically. When you visit the Site, our hosting provider may automatically record standard technical information such as your IP address, browser type, device, and the pages you view, through server logs and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your call or inquiry and schedule, perform, and follow up on chimney and fireplace services
  • Provide customer service and answer your questions
  • Operate, maintain, and improve the Site
  • Comply with applicable legal obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share information with trusted service providers who help us operate our business (for example, our telephone, hosting, or scheduling providers), and only as needed for them to perform those services. We may also disclose information when required by law or in response to a valid legal request such as a court order or subpoena.

4. Cookies and Analytics

The Site may use cookies or similar technologies, and we may use analytics services to understand how visitors use the Site. You can set your browser to refuse cookies or alert you when cookies are being sent, though some parts of the Site may not function properly without them. Any analytics providers we use have their own privacy policies governing their handling of data.

5. Data Retention

We keep your personal information only for as long as needed to provide our services and for the purposes described in this policy, or as required by law. To request that we delete your information, contact us using the details below.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

8. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you certain rights regarding your personal information, including:

  • The right to know what personal information we collect and how it is used
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right not to be discriminated against for exercising your privacy rights

To exercise any of these rights, contact us using the information in the "Contact Us" section below.

9. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new effective date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, contact us: